Privacy Policy

Last updated: February 2026

1. Introduction

Cadenzai, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following categories of information:

  • Contact Information: Name, email address, phone number, and organization name submitted through website forms.
  • Communication Data: Messages and inquiries submitted through contact forms, pilot intake forms, and partnership applications.
  • Newsletter & Research Subscriptions: Email addresses provided for research preprint access, newsletter sign-ups, or other content requests.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referring pages.

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and requests submitted through our forms.
  • Schedule demos, pilot engagements, and partnership discussions.
  • Send newsletters and research updates with your explicit consent.
  • Improve our website functionality and user experience.
  • Comply with applicable legal obligations.

4. SMS/Text Messaging Terms

If you opt in to receive text messages from Memrail, you agree to receive communications about our services and research. Message frequency varies based on your interactions with us and the nature of your inquiry. We will not send more than 5 messages per month unless you specifically request more information.

You can opt out of text messages at any time by replying STOP to any message you receive from us. Standard message and data rates may apply.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers: Third-party services that help us operate our website and deliver our services (e.g., hosting, email delivery, analytics).
  • Legal requirements: When required by law, regulation, or legal process.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

Contact form submissions and engagement requests are retained for up to three years to support ongoing business relationships. Newsletter and research subscriptions remain active until you cancel or unsubscribe. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of marketing communications.
  • Request a copy of your data in a portable format.

To exercise any of these rights, contact us at privacy@memrail.com.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at:

Cadenzai, Inc.
Email: privacy@memrail.com